Shipping policy
Order Processing
All orders are processed within 2 business days (Monday–Friday, excluding holidays).
Shipping Times
Once shipped, orders typically arrive within 1–4 business days, depending on your location.
Total delivery time = up to 2 business days processing + 1–4 business days shipping
Shipping Rates
- Free shipping on orders over $99
- Orders under $99 have shipping rates calculated at checkout
Delays
Delivery times are estimates and may be affected by factors outside our control (carrier delays, weather, peak periods).
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Orders shipped to incorrect or incomplete addresses may not be eligible for replacement.
Lost or Damaged Packages
If your order is lost or arrives damaged, contact us at info@elev8-foods.com and we’ll resolve it.
Refunds & Guarantee
We offer a 100% satisfaction guarantee. See our Refund Policy for full details.